Personal & Academic Support

Our lecturers are here to assist and advise you.  If you are experiencing any problems (for example, you may find that you are having difficulty with an aspect of your course work), please seek out advice at an early stage. 

Feedback on your performance in individual modules will normally be given through your Head of Study or Year Tutor – this includes end-of-semester performance exam marks and comment sheets.

You should also approach your Head of Study or visit the Office of Student Care for any aspect of pastoral care.  The principal purpose of the student pastoral service is to facilitate the monitoring of the students’ general well-being; to be alerted to any problems, which may cause concern to the student or affect academic progress; and to provide an accessible reference point for student pastoral care and support. Remember that problems are more easily solved if tackled early.

Also, keep your Head of Study up to date with your plans for employment or further study after NAFA, and make sure that they know the full range of musical and other activities that you are engaged in. Heads of Study may be contacted to write references for you, and can often provide advice and insight based on their own musical and academic careers.

Please remember that any member of staff may be approached at any time; but will recommend you to the appropriate person if it is a matter that they cannot resolve for you.

Questions and Problems

As a general rule, you can follow these lines of enquiry in order to find solutions to queries or problems that arise:

	(i) first step	(ii) if not resolved	(iii) finally
1:1 lessons	Principal Study Teacher	Head of Study or Coordinator	Associate Dean or Dean
Classes/lectures	Lecturer	Deputy Associate Dean of School	Associate Dean or Dean
Ensemble activities	Individual coach	Executive Officer OR Chamber Music Coordinator	Associate Dean or Dean
General matters	Executive Officer(s) / Senior Executive Officer(s) / Assistant Manager(s) / Manager(s)	–	–